This is from the tech support page of a company that sells an OCR software that costs over $450.
Contact Technical Support
Individual users can interact with [deleted company name because I sure don't want to get sued] through a pay per-incident email process. Incidents can be reported by completing the Problem Report Form at a cost of $9.95 per incident.
It gets even better if you want to call...
$19.95 per incident
And God help you if you got their software as part of a hardware purchase...
$39.95 per incident
If it costs 10 bucks per email, 20 bucks per phone call and 40 BUCKS for a bundled thing, then shit, I am in the wrong kind of software support. Even the giant Microsoft doesn't do that to ya.
Not even a kiss first...
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