Thursday, December 14, 2006

Get'n screwed

This is from the tech support page of a company that sells an OCR software that costs over $450.

Contact Technical Support

Individual users can interact with [deleted company name because I sure don't want to get sued] through a pay per-incident email process. Incidents can be reported by completing the Problem Report Form at a cost of $9.95 per incident.

It gets even better if you want to call...

$19.95 per incident

And God help you if you got their software as part of a hardware purchase...

$39.95 per incident

If it costs 10 bucks per email, 20 bucks per phone call and 40 BUCKS for a bundled thing, then shit, I am in the wrong kind of software support. Even the giant Microsoft doesn't do that to ya.

Not even a kiss first...

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